Shipping policy

Shipping Policy for Original Art and Prints Shop

Effective date: 8/6/2023

Thank you for choosing to shop at our original art and prints gallery. We are committed to providing a seamless and timely shipping experience for your purchases. This shipping policy outlines the details of our shipping process and related information. By making a purchase from our website, you agree to the practices described in this policy.

1. Shipping Destinations:

  • We currently offer free shipping to addresses within the continental U.S. Please note that we do not ship to P.O. boxes.

2. Order Processing Time:

  • For in-stock items, we typically process and ship orders within 5 business days after the order is placed and payment is confirmed.
  • For commissions or personalized artworks, please refer to the specific product page for estimated processing times.

3. Shipping Methods:

  • We utilize reputable shipping carriers to ensure the safe and reliable delivery of your items. The available shipping methods and carriers will be displayed during the checkout process.
  • Expedited shipping options may be available for an additional fee, depending on your location.

4. Shipping Costs:

  • Shipping costs will be covered in the continental U.S. for international shipping it will be calculated based on the shipping destination, package weight, and shipping method selected during checkout.
  • Any applicable customs duties, taxes, or import fees are the responsibility of the buyer.

5. Order Tracking:

  • Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.

6. Delivery Timeframe:

  • The estimated delivery time will depend on the shipping destination and the selected shipping method.
  • Standard shipping within domestic typically takes 5 to 7 business days.
  • Please note that unforeseen circumstances, customs delays, or natural disasters may impact delivery times. While we do our best to ensure timely delivery, we cannot guarantee specific delivery dates.

7. Shipping Insurance:

  • We may offer shipping insurance for an additional fee to protect your order against loss or damage during transit. If you wish to purchase shipping insurance, please contact us before completing your order.

8. Damaged or Lost Shipments:

  • In the event that your package arrives damaged or is lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue promptly and provide a replacement or refund as appropriate.

9. International Shipping:

  • For international shipments, customs authorities may inspect and assess additional fees, taxes, or import duties. These charges are determined by the destination country and are the responsibility of the buyer.

By completing a purchase from our website, you acknowledge that you have read and understood this shipping policy and agree to its terms.

Note: This shipping policy is subject to change without prior notice. The policy in effect at the time of your order placement will apply.